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Sector Report

Retail Tribunal Data Analysis

Latest legal precedents and outcome patterns in the Retail sector based on our 12-month database analysis.

193Cases Analysed (Last 12 Months)

Historical Retail decisions from our database catalog.

39%Success Factor

Proportion of claims won or split/upheld in our database.

61%Dismissal Rate

Claims lost or struck out due to procedural/jurisdictional issues.

↑ Strongest IndicatorDisability discrimination (60% Success)
↓ Weakest IndicatorDisability Discrimination (0% Success)

Showing 15 cases from the last 2 months.

6012811/202529 May 2026
lost

The claimant's complaints of unfair dismissal and direct race/religion discrimination were not well founded and were dismissed.

Legal Issues (4)
  • Unfair dismissal
  • direct race discrimination
  • direct religion discrimination
  • failure to pursue other discrimination claims.
GOV.UK SourceView Decision
6031786/202528 May 2026
won

The Tribunal found the Claimant was dismissed (not by mutual agreement) and the Respondent failed to show a potentially fair reason or follow a fair procedure, making the dismissal unfair.

Legal Issues (2)
  • Whether the Claimant was dismissed or left by mutual agreement; the Respondent failed to adduce any potentially fair reason for dismissal or follow any disciplinary procedure
  • leading to a finding of unfair dismissal under s.98 ERA 1996.
GOV.UK SourceView Decision
6043072/202527 May 2026
struck_out

The claims for unfair dismissal and failure to make reasonable adjustments were struck out because the claimant had no reasonable prospects of obtaining an extension of time, while the discrimination arising from disability claim survives.

Legal Issues (1)
  • Whether the claimant had reasonable prospects of securing an extension of time for unfair dismissal under s.111 Employment Rights Act 1996 and for failure to make reasonable adjustments under s.123 Equality Act 2010; application of strike out under rule 37.
GOV.UK SourceView Decision
6021968/202522 May 2026
struck_out

All claims were struck out because they were presented outside the statutory time limit and it was reasonably practicable to bring them in time.

Legal Issues (1)
  • Time limits for bringing claims; whether it was reasonably practicable to present the claims in time; whether a further period would be reasonable.
GOV.UK SourceView Decision
3311377/202420 May 2026
lost

The tribunal dismissed the claimant's claim of unfair dismissal.

Legal Issues (1)
  • Whether the respondent had a fair reason for dismissal (misconduct) and whether the decision to dismiss was within the range of reasonable responses under Section 98 of the Employment Rights Act.
GOV.UK SourceView Decision
6017866/202519 May 2026
won

The respondent unlawfully deducted wages and failed to provide a written statement of employment particulars, resulting in a total award of £3,287.50.

Legal Issues (1)
  • Unlawful deduction of wages under the Employment Rights Act 1996; breach of the duty to provide a written statement of employment particulars under section 1 of the Employment Rights Act 1996.
GOV.UK SourceView Decision
6010858/202515 May 2026
split

The claimant succeeded on harassment and direct sex discrimination claims but failed on victimisation.

Legal Issues (1)
  • Time limit extension under just and equitable principles; harassment related to sex and of a sexual nature; direct sex discrimination; victimisation.
GOV.UK SourceView Decision
6009190/202415 May 2026
lost

The claim was dismissed because the claimant failed to attend the hearing or provide a satisfactory explanation for their absence.

Legal Issues (1)
  • Rule 47 of the Employment Tribunals Rules of Procedure regarding non-attendance at a hearing.
GOV.UK SourceView Decision
1303274/202514 May 2026
struck_out

The claim was struck out because the claimant failed to comply with Tribunal orders, did not actively pursue the claim, and failed to respond to the Tribunal's warning letter.

Legal Issues (2)
  • Compliance with Employment Tribunal Procedure Rules 2024
  • specifically Rule 38 regarding the conduct of proceedings and failure to pursue a claim.
GOV.UK SourceView Decision
3301909/202514 May 2026
lost

The Tribunal found that the claimant was not dismissed by the respondent, either under the statutory definition or otherwise.

Legal Issues (1)
  • Whether the claimant had been dismissed within the meaning of section 95(1)(c) of the Employment Rights Act 1996.
GOV.UK SourceView Decision
6021346/202513 May 2026
won

The claimant succeeded because the employer's dismissal was procedurally unfair and wrongful, as it failed to properly investigate the customer's abusive behaviour and relied on insufficient evidence, with the tribunal finding contributory fault of 15%.

Legal Issues (5)
  • Wrongful dismissal (breach of contract for summary dismissal without cause)
  • unfair dismissal (procedural unfairness
  • failure to investigate
  • reliance on irrelevant factors
  • contributory fault assessed at 15%).
GOV.UK SourceView Decision
2301901/20247 May 2026
struck_out

The claims were struck out because they had no reasonable prospect of success.

Legal Issues (1)
  • Whether the claims had a reasonable prospect of success under Rule 38(1)(a) of the Employment Tribunal Procedure Rules 2024.
GOV.UK SourceView Decision
6015476/20257 May 2026
struck_out

The claim was struck out because the claimant did not meet the statutory requirement of two years' continuous service.

Legal Issues (1)
  • Statutory qualifying period for unfair dismissal claims (two years' continuous service).
GOV.UK SourceView Decision
6010676/20246 May 2026
split

The claims for unfair dismissal and unauthorised wages were dismissed, but the claim for wrongful dismissal (notice pay) was upheld.

Legal Issues (3)
  • Whether the dismissal for misconduct was fair under the Employment Rights Act 1996
  • whether the respondent acted reasonably in its investigation and decision
  • and whether the claimant was entitled to notice pay (wrongful dismissal).
GOV.UK SourceView Decision
6018638/20256 May 2026
struck_out

The race discrimination claim was withdrawn, the claimant lacked the required two years of service for unfair dismissal, and there was no evidence of unpaid wages.

Legal Issues (1)
  • Qualifying service for unfair dismissal; reasonable prospects of success for monetary claims; withdrawal of discrimination claims.
GOV.UK SourceView Decision

Data sources

Decisions are sourced from official GOV.UK Employment Tribunal publications.

Important: Summaries and statistics are automated. Always verify against the original decision documents.