Employer's Grievance Response

Overview

Under the ACAS Code, employers must arrange a formal meeting without unreasonable delay, write to you with their decision, and offer an appeal.

Unreasonable delays or ignoring the grievance entirely can amount to a breach of the implied term of trust and confidence.

What you can do

• If the employer delays, chase them in writing and set a reasonable deadline.
• If they fail to respond, this failure itself can form the basis of a constructive dismissal claim.